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social norms

Why We Create an "Us" and "Them" and How We Might Stop

Why We Create an "Us" and "Them" and How We Might Stop

by Bud Heckman

A leader of a well-known nonprofit made a highly unusual public admission. So out of character, in fact, that there was a long awkward pause in the packed meeting room after she said it. A knowing gasp. Her organization works in 30 countries helping people overcome differences of various stripes. So what did she admit?